VACANCY ANNOUNCEMENT No. 011/2019

(Internal only)

The vision of ECX is to become a leading and dynamic Exchange in Africa. ECX has a mission to provide a modern, efficient, transparent and reliable market platform to serve the national development goals through adaptation of technology, excellence in innovation and with integrity. ECX is a unique partnership of market actors, Members of the Exchange, and its main promoter, the Government of Ethiopia. ECX represents the future of Ethiopia, bringing integrity, security, and efficiency to the market. ECX would like to promote motivated and qualified applicants for the following positions.

1.    Position Title: -     Lead Inventory Controller 

        Job Grade: -         8

        Duty Station: -     Bonga

        Availability: -      As soon as possible

Job Purpose: - Manage commodities worth more than 50 million at a given time and is responsible for receiving and issuing commodities from the particular warehouse under his/her custody. Coordinate and supervise the daily activities of the particular warehouse. Coordinate the work of Inventory Controllers.

SUMMARY OF MAJOR DUTIES AND RESPONSIBILITIES

• Responsible for the overall management of incoming/ receiving and issuing commodities from the particular warehouse under his/ her custody;
• Coordinates and supervises the daily activities of the particular warehouse;
• Coordinates the work of Inventory Controllers;
• Ensures accuracy of documents received and completes the necessary documentation upon receipt of the commodity;
• Ensures proper movement of commodities into and out of the warehouse and maintains all records accurately and timely;
• Visually inspects and randomly takes sample while unloading and verifies if the grade given by the laboratory is correct against known grading samples for each deposit;
• Regularly checks the condition of stored commodities for possible quality deterioration, insect infestation, etc. and recommends immediate remedial measures;
• Signs and submits the quantity loaded and unloaded using deposit ticket and loading ticket to the Warehouse supervisor;
• Signs GIN’s and GRN’s confirming the quantity and grade of commodity loaded from / received into the warehouse under his/her supervision;
• Responsible for any weight loss in the warehouse as determined by the Warehouse Operations Manual;
• Checks and approves the labor cost requisition on a timely basis and passes it to the Warehouse Supervisor;
• Ensures that all inventory transactions are properly recorded, documented; and updates the stock records at all times in accordance with the warehouse operations manual;
• Facilitates complete inventory count as well as cycle counts and report;
• Maintains a neat, orderly and efficient warehouse;
• Compiles reports including daily GRN and GIN approval, opening balance, deposit, delivery by classification and grade on a daily basis and submits to the Warehouse Supervisor;
• Responsible for the overall record and inventory management of the warehouse;
• Conducts warehouse visual inspection weekly/as required in a particular warehouse under his/ her custody;
• Handles leftover/ reference samples as assigned by the Warehouse Operation Supervisor according to their grades;
• Clearly and unequivocally instructs the day laborers concerning the designated place for loading and unloading operations;
• Assigns similar types and grades to specific warehouses to ensure better space utilization and logistics efficiencies;
• Checks there are no double submissions of DN and validates that the GRN related to the PUN was initially deposited in his/her warehouse before instructing the commencement of loading the vehicle;
• Approves delivery tickets and loading tickets prepared by IC;
• Sends the undelivered and expired  PUN/DN paper copies back to WHO Supervisor for report to HO each working day;
• Always checks and ensures the manual ground scale in the warehouse is working properly and reports immediately in case it malfunctions;
• Displays the highest ethical and professional behavior towards the customers/ clients getting services associated with the Exchange  at specific warehouse;
• Performs other related tasks as assigned by the immediate supervisor.

Required Qualification and Experience

• MBA\MA\MSc\BA\BSc Supplies Management, Business Management, Accounting, Agribusiness Management or related fields and
• 2/4 years relevant experience in agricultural commodity inventory management, warehouse management, inventory control or related areas 

Required Skill: Demonstrates attention to detail; Displays ability to manage emotions; Demonstrates ability to motivate others and is resourceful; Demonstrates good time management skill.

1. Position Title: -    Supervisor, Customer Relationship Management

     Job Grade: -         7

Duty Station: -      Dansha

     Availability: -       As soon as possible

Job Purpose:- The purpose of this job is to ensure smooth and transparent relationship of the Exchange with members, clients and external stakeholders; to monitor and ensure continuous customers satisfaction and timely response to customer enquiries; to coordinate with functional Divisions to improve customers satisfaction and to resolve members’ and clients’ requests, questions and complaints as a focal person.

SUMMARY MAJOR DUTIES AND RESPONSIBILITIES

• Participates in the preparing and updating customer services guidelines, manuals, processes flows, complaint tracking and reporting formats of the division and other divisions;
• Plans and organizes engagement events with internal and external customers of the Exchange together with other concerned divisions of the Exchange;
• Provides front-line advice and support to customers and gather feedback or complaint from customers on the Exchange service;
• Participates in conducting customer satisfaction survey; 
• Works closely with other departments in processing customer related requests;
• Produces analytical and customer experience reports;
• Performs other duties assigned by the immediate supervisor.

Required Qualification and Experience

• MBA\MA\MSc\BA\BSc Marketing, Management, Economics, Business Management and related fields and  
• 2/4 years relevant experience in customer relationship management, customer compliant handling, warehouse operations, Sales Management, Marketing, and related areas

1. Position:  -         Data Assistant

     Job Grade:  -     5

     Duty Station: -   Hawassa

          Availability: -     As soon as possible

Job Purpose: - Collect, compile, record, and document information. Prepare Goods Receiving Notes and Goods Issue Notes. Compile reports regarding warehouse operations.

SUMMARY OF MAJOR DUTIES AND RESPONSIBILITIES

• Collects, organizes and verifies accuracy of data before entering to the warehouse application.
• Collects and checks all source documents required to create valid company documents.
• Collects, compiles and stores all the necessary data required by the Exchange.
• Records and prepares arrival of commodities to the ECX, prepares them for Sampling, Coding and Goods Received Notes or Goods Issue Notes.
• Records and issues voucher and document to clients and to the Lead Inventory Controller/ Warehouse Supervisor.
• Creates GRN, GIN, generates code and decodes the grading result.
• Records, prints and transmits information regarding received, stored and delivered commodities to concerned bodies.
• Ensures that database files and applications are secured and protected from loss or damage.
• Ensures that ECX application files are maintained at the required level of integrity.
• Detects hardware/software malfunctions and notifies the supervisor.
• Maintains an expected workflow while sustaining a high level of accuracy and thoroughness.
• Maintains accuracy in performing repetitive work where speed and accuracy are of prime importance.
• Protects confidentiality of records and information.
• Compares data entered into the ECX’s system with the original paper documents; and conducts spot checks to verify the data is correctly entered.
• Maintains an effective and efficient system for data collection and analysis and prepares periodical reports. 

• Perform other related tasks as assigned by the immediate supervisor;

REQUIRED QUALIFICATION AND EXPERIENCE

• TVET 10+3\level 4 Diploma or Equivalent in IT, Accounting, Secretarial Science or related fields and 2 years relevant Experience in data clerk, secretary, or related filed

To apply:

All interested and qualified applicants may send a cover/application letter and updated CV with relevant important documents via: jobs on or before Feb. 08, 2019.

PLEASE MAKE SURE YOU STATE THE POSITION AND LOCATION YOU ARE APPLYING FOR ON THE SUBJECT OF YOUR EMAIL.

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ECX is an equal opportunity employer and encourages applications from suitably qualified female candidates. Only short listed applicants will be contacted.